Cookies & Privacy Policy

Effective Date: 21st July 2025

At Cireretta (“we”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.cireretta.com (the “Site”).

By using our Site and Services, you agree to the terms described in this Privacy Policy.

1. Who We Are

Cireretta is an independent online shop based in Spain. We sell physical products via our Shopify-powered website and may communicate with you through email, including newsletters (if you’ve opted in).

2. What Information We Collect

We may collect the following personal data when you use our website or place an order:

  • Contact details: name, email address, shipping address, billing address, phone number
  • Order information: products purchased, transaction details
  • Payment information: securely processed by our payment providers (we do not store credit card numbers)
  • Communication: any messages you send us (e.g., via contact forms or email)
  • Usage data: IP address, browser type, time spent on the site — collected via cookies and similar technologies

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Send newsletters and marketing emails (only if you’ve opted in)
  • Respond to customer inquiries
  • Improve our website and user experience
  • Comply with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

  • Contractual necessity – to process your orders and fulfill our agreement
  • Consent – for newsletters and marketing communication
  • Legitimate interests – for analytics, site security, and customer service
  • Legal obligations – when required by law

You may withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us directly.

5. Sharing Your Information

We only share your personal data with trusted third parties when necessary, such as:

  • Shopify – our e-commerce platform provider
  • Payment processors – to handle secure transactions
  • Shipping providers – to deliver your orders
  • Email marketing services – to send newsletters (with your permission)
  • Analytics tools – to understand how visitors use the site

We do not sell your personal information.

6. Cookies & Analytics

We use cookies and similar technologies to provide a smooth and personalized experience on our Site. Cookies help us operate essential functions like checkout, remember your preferences (such as language or location), and understand how visitors interact with our content.

We use both first-party cookies (set by us) and third-party cookies (set by services like Google Analytics or social media platforms). These include:

  • Strictly Necessary Cookies – Required for core functionality, like shopping cart management and security.
  • Performance & Analytics Cookies – Help us measure traffic and improve the Site.
  • Functional Cookies – Remember choices you’ve made to personalize your experience.
  • Marketing & Social Media Cookies – Support features like social sharing and display relevant ads.

Since our online store is powered by Shopify, additional cookies may be placed by Shopify to support secure payments, site performance, and e-commerce features. You can learn more in  Shopify Cookie Policy.

You can control or disable cookies via your browser settings. Please note that disabling certain cookies may affect how the Site functions, including checkout and user login.

7. Your Rights (EU/EEA)

As a resident of the European Union or EEA, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent (e.g., from newsletters)
  • File a complaint with your local data protection authority

8. Data Retention

We only keep your personal information as long as necessary:

  • For order processing and delivery
  • To comply with legal or tax obligations
  • For customer service (e.g., returns or complaints)

If you unsubscribe from newsletters, your email will be removed from our marketing list.

9. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be posted here.